Join our community
Subscribe for exclusive insights and offers that enrich the lives of pets and their owners.
Last updated: March 12, 2026
Thank you for shopping with The Happy Doods. Below you will find information about our shipping process, delivery times, and policies.
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
During high-volume periods or promotions, processing times may be slightly longer.
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days (if available)
We currently ship to select international destinations.
Estimated delivery time: 7–21 business days, depending on the destination country and customs processing.
Customers are responsible for any customs duties, taxes, or import fees that may apply.
Once your order ships, you will receive a shipping confirmation email with a tracking number.
Tracking information typically becomes active within 24–48 hours.
We work with reliable carriers including:
USPS
UPS
FedEx
DHL (for some international orders)
The carrier used may vary depending on your location and shipping method selected.
The Happy Doods is not responsible for packages lost or stolen after delivery confirmation.
If your package is marked as delivered but you cannot locate it:
Check with neighbors or household members
Contact the shipping carrier
Reach out to us for assistance
If a package appears lost in transit, please contact us within 7 days of the expected delivery date.
Please ensure your shipping address is correct before completing checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error, contact us immediately at support@thehappydoods.com.
If your order arrives damaged:
Take photos of the packaging and product
Contact us within 48 hours of delivery
We will review the issue and provide a replacement or solution when appropriate.
Some products may have shipping limitations based on destination regulations.
If an item cannot be shipped to your location, we will notify you and issue a refund.
If you have questions about shipping or your order, please contact us:
Email: support@thehappydoods.com
Website: thehappydoods.com